Website Loading Blank Page Randomly – No Errors, No Clues, Totally Lost!

#1050943
  • Resolved i01

    2 months, 2 weeks ago

    Rank Math free

    Hi everyone,
    I’m facing a strange issue with my website. Sometimes it loads perfectly, and other times it just shows a blank white screen with no error messages, no console logs, and nothing helpful in the network tab either. I honestly have no idea what’s causing it – I’m a beginner and didn’t change anything recently (at least not intentionally).

    I would really appreciate any ideas, tools, or steps I can try to figure this out. My site is built with [insert platform/CMS or tech stack if known, or say “I’m not sure what it’s built with”]. I haven’t made any code changes, but I might have installed a few plugins/extensions.

    What could be the cause of such random behavior? Where should I start looking? Any help is welcome!

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your website loading a blank page randomly. This can be quite frustrating, especially when there are no error messages to guide you. Here are some steps you can take to troubleshoot this issue:

    1. Check for Plugin Conflicts: Sometimes, conflicts between plugins can cause unexpected behavior. You can use the Health Check plugin to help identify if a specific plugin is causing the issue. This plugin allows you to enable troubleshooting mode, which disables all plugins and lets you activate them one by one to find the culprit.

    2. Clear Cache: If you are using any caching plugins, try clearing the cache. Sometimes, cached versions of your site can lead to display issues.

    3. Check Server Resources: Ensure that your hosting server has enough resources (like memory and CPU) to handle your website’s traffic. Sometimes, low resources can lead to intermittent loading issues.

    4. Review Error Logs: If your hosting provider offers access to error logs, check them for any clues about what might be causing the blank screen.

    5. Disable All Plugins: Temporarily disable all plugins and see if the issue persists. If the site loads correctly, enable the plugins one by one to identify which one is causing the problem.

    6. Switch Themes: If possible, switch to a default theme (like Twenty Twenty-One) to see if the issue is related to your current theme.

    If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Random URLs Redirecting Even When No Redirect Was Created » Rank Math

    Rakibuzzaman Siam

    2 months, 2 weeks ago

    Hello,

    Can you please confirm if you’re facing the issue due to the Rank Math plugin? You can temporarily disable the Rank Math plugin on your website and see if you still face the issue or not.

    However, if you’re facing this issue on Rank Math settings pages, this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Website Loading Blank Page Randomly – No Errors, No Clues, Totally Lost!’ is closed to new replies.