Hello,
We apologize for the issue you are facing with your website. The "Error establishing a database connection" can be caused by several factors, and we appreciate you bringing this to our attention.
Here are some steps you can take to troubleshoot and potentially resolve the issue:
1. Check Your Database Login Credentials
Ensure that your database login credentials in the wp-config.php file are correct. This file is usually located at the root of your WordPress site.
2. Repairing Corrupt Database
Your database might be corrupted. This can happen if tables are added or removed by plugins or themes. You can refer to our troubleshooting guide for more information on how to address this.
3. Issues With Your Database Server
If the above steps do not resolve the issue, it may be worth checking with your hosting provider again, as there could be an issue with the database server itself.
4. Restore Latest Backup
If you have a recent backup of your site, restoring it might be a quick way to resolve the issue.
5. Corrupted Plugin or Themes
Sometimes, a plugin or theme can cause issues. You may want to deactivate all plugins except for Rank Math and see if that resolves the problem. If it does, reactivate them one by one to identify the culprit.
If these steps do not resolve your issue, please reply to this ticket, and a human agent from our support team will take over and assist you further.
Thank you for your patience, and we hope to help you get your website running smoothly again soon!
Sources:
How to Fix the Error Establishing a Database Connection in WordPress » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
