Hello,
We apologize for the issue you are facing with your site icon not displaying in search engines. Thank you for providing detailed information about the steps you’ve taken so far.
To set your website’s favicon, please ensure you follow these steps:
- Go to WordPress Dashboard → Appearance → Customize → Site Identity and make sure the favicon is set correctly.
- If you are still having issues, it may be related to your theme, so we recommend reaching out to your theme provider for further assistance.
- Additionally, clearing your site, plugin, or any server-level cache can help resolve display issues. You can find more information on how to clear cache here.
- Lastly, please refer to the guidelines by Google regarding favicons in search results, as it may take some time for Google to crawl and update your favicon in SERPs.
If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for your patience!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
