Website Gone Down/Slow After Active RankMath

#6817
  • Resolved Ayesa Akter

    5 years, 9 months ago

    Rank Math free

    Hi,
    I’m using Rank Math from 5-6 months. It was working fine without any problem till May 30, 2019. After that, suddenly start slowing. After that, I check my WHM & found that when I activate this plugin, its start huge query. I cleaned all the cache (I’m using Litespeed also). When I tried to activate the plugin again, It’s completely slow down the website.

    Right Now, If I tried to activate the plugin then the server has gone down & I have to delete plugin files from Cpanel & must have to restart Litespeed to Live.

    Noted: My others site on the same server is working fine. But, facing trouble only a single site. If you need Cpanel access, let me know. Regards.

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  • Michael Davis

    5 years, 9 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is quite unexpected, would you mind letting me know whether the issue can be reproduced when you only have Rank Math plugin activated on your site?
    Please follow these steps: https://rankmath.com/kb/check-plugin-conflicts/
    If you can reproduce this, we will be happy to investigate further.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    5 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Website Gone Down/Slow After Active RankMath’ is closed to new replies.