website crash

Hello,

We apologize for the issues you are facing with your website, terreo.eu. It can be frustrating when a site becomes unavailable, and we appreciate you bringing this to our attention.

If WordPress has indicated that the Rank Math SEO extension may be causing the problem, it could be due to a conflict with other plugins or themes. We recommend performing a quick conflict check on your website. Here’s how you can do that:

1. Backup Your Site: Before making any changes, ensure you have a complete backup of your entire site.
2. Enable Troubleshooting Mode: This will allow you to disable Rank Math temporarily and check if the issue persists.
3. Disable Rank Math: Check if the website remains unavailable when Rank Math is disabled.
4. Check Other Plugins: If disabling Rank Math resolves the issue, try disabling other plugins one by one to identify any conflicts.

If you continue to experience problems after these steps, please reply to this ticket with any additional details or error messages you might be seeing, and a human agent from our support team will assist you further.

Thank you for your understanding, and we look forward to helping you resolve this issue!

Sources:
Random URLs Redirecting Even When No Redirect Was Created » Rank Math

Hello,

Sure, let us know how this goes.

In addition, please share the website error log with us, as it will give a clear idea of why this might be happening.

You can follow this guide to enable debugging in WordPress: https://wordpress.org/support/article/debugging-in-wordpress/, or you can get in touch with your web host, and they will help you locate the log file.

Looking forward to helping you.