website broken when I updateed the rank math free plugin - Support

Resolved Jobin Varghese
4 years, 6 months ago

Rank Math free
My website is broken after I updated the rank math free plugin. I’m getting the following error. And please check the screenshot links below.

https://ibb.co/n73xXyz
https://ibb.co/mFFXnJt
https://ibb.co/qkxnpM0

My domain: https://nicebeautyparlour.in/
An error of type E_ERROR was caused in line 44 of the file /home/kpurdqec/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php. Error message: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘kpurdqec_nice.wpoq_actionscheduler_actions’ doesn’t exist in /home/kpurdqec/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /home/kpurdqec/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /home/kpurdqec/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /home/kpurdqec/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /home/kpurdqec/public_html/wp-c

Viewing 5 replies - 1 through 5 (of 5 total)

Jobin Varghese
4 years, 6 months ago

Rank Math free

I resolved it.

Jobin Varghese
4 years, 6 months ago

Rank Math free

The issue was resolved when I installed the action scheduler plugin. but the issue still persists. my site is broken again please help ASAP

Prabhat
4 years, 6 months ago

Rank Math agency

Hello,

Thanks for contacting us and we regret the inconvenience caused.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Jobin Varghese
4 years, 6 months ago

Rank Math free

I followed the steps got from the below link and it seems the problem solved now. I used code snippets. I will contact you if this happens again. Thank you

https://rankmath.com/kb/fatal-error-after-1-0-49-update/

Anas
4 years, 6 months ago

Rank Math business

Hello,

We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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