Website broke after Update

#20459
  • Resolved Hauke
    Rank Math free

    It seems as if there was a Rank Math – Update.
    When I tried to open my website I only got an error message.
    Right after that there came an email from WordPress Support stating there was an error concerning Rank Math SEO – Plugin:

    #WordPress-Version 5.3
    Aktuelles Theme: Newspaper (Version 10.1)
    Aktuelles Plugin: Rank Math SEO (Version 1.0.35.1)
    PHP-Version 7.2.24###

    #

    Fehler-Details
    ==============
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 275 der Datei /srv/htdocs/wp-content/plugins/seo-by-rank-math/rank-math.php verursacht. Fehlermeldung: Uncaught Error: Class ‘RankMath\Rollbar’ not found in /srv/htdocs/wp-content/plugins/seo-by-rank-math/rank-math.php:275
    Stack trace:
    #0 /srv/htdocs/wp-content/plugins/seo-by-rank-math/rank-math.php(185): RankMath->instantiate()
    #1 /srv/htdocs/wp-content/plugins/seo-by-rank-math/rank-math.php(164): RankMath->setup()
    #2 /srv/htdocs/wp-content/plugins/seo-by-rank-math/rank-math.php(480): RankMath::get()
    #3 /srv/htdocs/wp-content/plugins/seo-by-rank-math/rank-math.php(484): rank_math()
    #4 /wordpress/core/5.3/wp-settings.php(360): include_once(‘/srv/htdocs/wp-…’)
    #5 /srv/htdocs/wp-config.php(84): require_once(‘/wordpress/core…’)
    #6 /wordpress/core/5.3/wp-load.php(42): require_once(‘/srv/htdocs/wp-…’)
    #7 /wordpress/core/5.3/wp-admin/admin.php(34): require_once(‘/wordpress/core…’)
    #8 /wordpress/core/5.3/wp-admin/update-core.php(10): require_once(‘/wordpress/core…’)
    #9 {main}
    thrown####

    The website is now in recovery mode – WordPress Support is trying to help me but did not find a sollution yet.
    Can you help me?
    Thank you in advance!

    • This topic was modified 4 years, 11 months ago by Hauke.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hauke
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hauke
    Rank Math free

    Thank you for the reply. WordPress-Support helped me out – the Update did not go through properly, so my website crashed.
    Not it works again…

    Hi there,

    Thanks for the follow up.

    I am glad that this is now resolved 🙂

    Feel free to contact us should any other issues come up.

Viewing 3 replies - 1 through 3 (of 3 total)

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