web stories

#245694
  • Resolved Vicki

    3 years ago

    Rank Math free

    I can’t get the web stories plugin to work when I have rank math installed. I get the white screen with the message “There has been a critical error on this website.” I did turn on web stories in Rank Math. Can you offer some tips? I really love rank math don’t want to switch to a different SEO plugin.

    Thank you!
    Vicki

Viewing 1 replies (of 1 total)
  • Tammy

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.

    We have an extensive knowledgebase article about Google stories here. Kindly visit: https://rankmath.com/kb/google-web-stories/

    if you have followed the instructions here and the issue still persists, we might need to look into your WordPress

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘web stories’ is closed to new replies.