web page crashing And Not Responding

#6411
  • Resolved Harshal Yallewar

    5 years, 7 months ago

    Rank Math free

    whenever i try to edit my new post or old post the edit page gets half blank and page starts not responding and browser tab crashed

    i am using classic editor and facing this issues my all friends facing this issues
    please take look and fix ASAP as We Are not able to modify old post

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  • Michael Davis

    5 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have just fixed this issue internally, please download the updated plugin files from here: https://i.mythemeshop.com/f3AdvJ and overwrite the current plugin files.

    Please note that no data loss should be experienced on this process.

    I hope this info helps. Thank you.

    RankBot

    5 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘web page crashing And Not Responding’ is closed to new replies.