We were not able to load this website. Error

#964011
  • Resolved Cagri Yilmaz
    Rank Math free

    Hello..

    When I am trying to give google ads i get an error. ,

    We were not able to load this website. Please check that your website is loading correctly and try again.

    Also when I am trying to link my website to AI and ask what the site is about it gives I’m sorry, but I can’t access or view the content of URLs directly. Error.

    What is the solution for that?
    Web site is: https://web.yediiklimkoleji.k12.tr/

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with loading your website and linking it to AI services. Here are a few steps you can take to troubleshoot the problem:

    1. Check Website Status

    Make sure your website is returning a 200 status code. You can check the status of your website using this tool: Check Website Status. Enter your URL and click Check Status. If there are any errors, they will be displayed, and you can address them accordingly.

    Check website status with httpstatus tool

    2. API Timeout

    If your website takes more than 30 seconds to load, it may result in a timeout error. Ensure that your website is optimized for speed.

    3. Firewall Settings

    Sometimes, server security or firewall settings can block API requests. If this is the case, you may need to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com. You can do this in your firewall settings or ask your web hosting provider for assistance.

    4. Locally Hosted Website

    If your site is hosted locally, the SEO Analyzer module will not work and may return an API error. Ensure that your site is live and accessible from external sources.

    If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Why Am I Getting "API Error: HTTP 400" Error » Rank Math
    Why Am I Getting "API Error: HTTP 400" Error » Rank Math

    Hello.

    I have tried all the steps listed. But my problem is not about any other these.
    Can you assist any other solution.

    Hello,

    We checked your website but couldn’t find any issue there:

    In this case, please try to clear your website cache including any server-level cache, and check again.

    Regarding the Content AI, please share a screenshot of the error by using any image-sharing tool like https://imgur.com/upload so that we can check this further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘We were not able to load this website. Error’ is closed to new replies.