We removed your plugin and re-installed and rebuilt it, but no results!

#168938
Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us.

    Could you please let us know, what results are you expecting and what do you mean by “Rebuilt it”?

    Also, I was unable to find any screenshots in the ticket.

    Looking forward to hearing from you.

    Thanks.

    Как вам показать скриншот? Ни один из сайтов с вашим плагином не работает, Бхано попросил нас написать здесь. Что делать?..

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply and I’m sorry for the troubles you are facing.

    You can use a tool like imgur.com to easily upload and share the screenshots link here.

    If it helps, you can have a look at this tutorial video for a quick reference regarding uploading images on imgur.com: https://youtu.be/-KsKfbvPmy8

    Looking forward to helping you.

    Thanks.

    Тратить время на решение проблемы с вашим плагином просто нет времени, хотя понаобещали кучу достижений с переходом на ваш плагин, а он сегодня не работает на всю катушку – аналитика вообще отсутствует.
    Пришлите свою почту и я вам вышлю скриншот, хотя у вашего коллеги Бхано есть пароли доступа к нашему сайту. Посоветуйтесь с ним, но только побыстрее, потому что главный редактор завтра на летучке будет обсуждать с нами этот вопрос. Он очень недоволен, что мы перешли на ваш плагин со старого, который исправно работал почти 5 лет.
    Жду вашего эл. адреса.
    С уважением,
    Андрей Михайлов

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply and sorry for the delay.

    You can send the screenshots to the email id: s******@r***********.

    there is no analytics at all.

    You can get basic analytics data of your website with Rank Math Free since it comes with Google Search Console integration and the advanced Google Analytics integration is a part of Rank Math PRO.

    I tried to access your website’s backend but I was blocked by the Wordfence security plugin. Please see this screenshot: https://i.rankmath.com/SehNdc

    Please disable the restrictions so that we can further investigate the issues.

    Also, upon checking your website’s source, I noticed that many SEO sections are duplicated with different values. It seems like you are using multiple SEO plugins. Please have a look at this screenshot: https://i.rankmath.com/59Kkvu

    Using multiple plugins for a single task might result in conflicts, also this may negatively affect your website’s SEO.

    Looking forward to helping you.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘We removed your plugin and re-installed and rebuilt it, but no results!’ is closed to new replies.