Was charged for “Content AI Starter” when I dont have active subscription

#931852
  • Resolved Norman

    1 month, 3 weeks ago

    Rank Math free

    Noticed today I had a charge on this on my bank account. I do own Rank Math SEO. I do not use content AI, apart from a few free credits that came with Rank Math SEO.

    I do not see any active subscriptions on my account. Would like to request a refund on that.

    Thank you.

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 month, 3 weeks ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    Unfortunately, we are not able to find any Content AI subscription on your account. In this case, please forward the receipt from FastSpring.com so we can locate your account.

    Looking forward to helping you.

    RankBot

    3 weeks, 1 day ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Was charged for “Content AI Starter” when I dont have active subscription’ is closed to new replies.