Hello,
Thank you for getting in touch and I am extremely sorry about the trouble this might have caused.
It is likely a caching issue on your site. Please purge/clear all cache on your site then head over to Rank math > Status & Tools > Database Tools and remove transients.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
hi michael, tried both but still having the notice….
Im using wp-rocket right now, any idea?
Regards
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi,
Im going to prepare a stage site so you can access… give me some time.
Thanks
Hello,
Absolutely.
We look forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.