warning issue

#297665
  • Resolved Piotr

    3 years, 2 months ago

    Rank Math free

    Hi team!
    I just updated your wigdet and I have an issue.
    When I’m trying to edit any product on woocommerce I have warning:
    Sorry, only autenticated user can research the keyword.
    I’m an admin on this site 🙂

    After downgrade this warning stoped.
    Any idea?
    Kind regards
    Piotr

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’m unable to replicate this issue with the latest version of Rank Math.

    Could you please check with Rank Math’s Role Manager if your user access has the privilege to access the content AI?

    Also, for initial troubleshooting, head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your website to your Rank Math account, then head over to Rank Math > Status & Tools > Database Tools > and click the Remove transients button

    Remove transients

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    I hope that helps.

    Thank you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘warning issue’ is closed to new replies.