Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
Using Rich Snippets with Rank Math doesn’t require you to purchase the Rank Math PRO. You can use Rank Math Free version to generate your product’s price and stock status using the Product Schema. Here’s a link for more information:
https://rankmath.com/kb/rich-snippets/#product
If you’re using WooCommerce for your products, you can use the WooCommerce Product Schema as Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content:
https://rankmath.com/blog/woocommerce-seo/
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Yes, that’s why I’m created a ticket. Two months ago I started using schema product / woocommerce product. Unfortunately, google does not read the indicated rich snippets. For some products, there is a rating from the social proof plugin and product descriptive attributes, such as weight, format, genre and sku.
Hello,
Could you please share some affected URLs to check and advise accordingly?
You can edit the first post on this ticket and include them in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I’ve checked your products using Google’s Rich Results test, and it seems that there’s a duplicate product schema being generated by another plugin or your current theme.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Once done, you can use the tool again to verify the schema being outputted by Rank Math.
I hope that helps.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The duplication of the Product Schema is coming from the plugin Trustmate.io that is also generating the Schema markup for the product pages.
We would recommend that you use only one method to generate the appropriate Schema, either with Rank Math or with that plugin.
If you decide to use that plugin you can disable the Rank Math Schema module from WordPress Dashboard > Rank Math > Dashboard or remove the Product Schema directly from each product manually.
Don’t hesitate to get in touch if you have any other questions.
Thank you Miguel.
I reported the problem to developers of the TrustMate plugin. I can’t see Schema disable in this plugin’s settings.
Hello,
You will find the Schema module by going WordPress Dashboard > Rank Math > Dashboard, then scroll down.
To disable the Schema module please refer to the screencast:
https://i.rankmath.com/saAN83
Hope this helps. Looking forward to your update.
Thank you.
