Hello,
We apologize for the issue you are facing with the viewport scaling on your website. It sounds like you’re trying to adjust the “ tag to improve accessibility and core web vitals.
If you are unable to locate the existing viewport meta tag in your theme editor, it might be added dynamically by your theme or a plugin. Here are a few steps you can take to resolve this:
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Check Theme Settings: Some themes have settings that allow you to modify the viewport settings directly from the WordPress dashboard. Look for any options related to mobile settings or header settings in your theme customizer.
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Use a Child Theme: If you are comfortable with coding, consider creating a child theme and overriding the header.php file. This way, you can add your custom viewport meta tag without losing changes during theme updates.
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Plugins: If you are using any plugins that manage SEO or performance, they might be adding their own viewport settings. Check the settings of those plugins to see if there is an option to modify or disable the viewport meta tag.
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Custom Code: If you want to add your own code, ensure that it is placed correctly in the header section of your site. You can use a plugin like "Insert Headers and Footers" to add custom scripts or meta tags without modifying theme files directly.
Here’s an example of how your viewport meta tag should look:
If these steps do not resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
I tried every thing and none of above work for me.I checked in the theme editor i could not locate the tag,,then I check my SEo related plugin like rank math,i Tried to put tag into the header.php section in hope that It will overwiter but I am facing same error.any other solution to locate this code will be appreciated and I do not anything about child theme
Hello,
Thank you for contacting us and bringing your concern to our attention.
Please note that the viewport meta tag is handled by your theme, not by the Rank Math plugin. We suggest you get in touch with your theme support as they are in a better position to assist you in resolving this.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
