Video Sitemap White Page

#329179
  • Resolved Refifa Website

    3 years, 10 months ago

    Rank Math free

    I recently upgraded Rank Math to pro. I was enabled the (Video Sitemap pro) and configured the settings.

    I am using (w3 total cache – Debloat Plugin)

    Problem: The page is white without any elements and there are Errors in the console.

    The Errors:
    – Opening and ending tag mismatch: link line 10 and head
    – Specification mandates value for attribute async
    – attributes construct error
    – Couldn’t find end of Start Tag script line 172
    – Opening and ending tag mismatch: body line 85 and script
    – Opening and ending tag mismatch: head line 10 and body

Viewing 3 replies - 1 through 3 (of 3 total)
  • Azib Yaqoob

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    The video Sitemap is a Rank Math PRO feature and you have posted this ticket with a free account, could you please confirm if you have an active Rank Math PRO subscription?

    If yes, then please let us know if you’ve posted this ticket using the same account you used during the purchase of Rank Math PRO?

    Looking forward to hearing from you.

    Thank you.

    Refifa Website

    3 years, 10 months ago

    Rank Math free

    No, I purchased the plugin through a BUSINESS account, which allows officially distributing subscriptions.

    Miguel

    3 years, 10 months ago

    Hello,

    The issue on the website seems to be caused by some functionality in the W3 Total Cache plugin, more specifically the lazy loading.

    We recommend that you make sure that plugin is on the latest version and then check this tutorial for the best settings: https://onlinemediamasters.com/w3-total-cache-settings/

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Video Sitemap White Page’ is closed to new replies.