Hello,
We apologize for the issue you are facing with accessing the PRO version of Rank Math. To download Rank Math PRO, please log into your Rank Math account and check your dashboard. If you cannot find it there, it’s possible that you may have upgraded to PRO using a different email address than the one associated with your current account.
In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by navigating to the Rank Math Support Forum and opening a ticket.
When submitting a ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team locate your account and assist you further.
Thank you for raising this concern, and we look forward to resolving it for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The PRO subscription was purchased under this email address i***3*@g********.
Would you like us to merge your accounts and consolidate all data and subscription into a single account? If you so, please let us know which email address you wish to keep and we’ll merge this for you.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
