version 1.0.84 causes 500 error in Pages dashboard

#360774
  • Resolved Kristof Gheyssens
    Rank Math free

    When I activate the plugin, there is a 500 error in the Pages dashboard (I cannot dropdown Screen Options, I don’t see all pages – it cuts off after this error)
    I know RM is not yet PHP8 verified, but in the previous version of RM we did not have this problem and the site was already on PHP8.

    Keyword: Not Set
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    [Tue Mar 15 12:19:41.327828 2022] [proxy_fcgi:error] [pid 11097:tid 139787872134912] [client 78.23.211.240:14590] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /home/519488.clo…………..seo-by-rank-math/includes/traits/class-hooker.php(88): do_action_ref_array()\n#5 /home/519488.cloudwaysapps.com/aqccknwdfz/public_html/wp-content/p…’, referer: https://www.antwerpenalacarte.be/wp-admin/edit.php?post_type=page&orderby=date&order=asc

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘version 1.0.84 causes 500 error in Pages dashboard’ is closed to new replies.