VAT validation

#306266
  • Resolved HotelRunner

    3 years, 2 months ago

    Rank Math pro

    Hello,
    We are a company registered in DE, United States and we do not have VAT. Thus, we should not include the tax element in the payment. However, the platform doesn’t allow us to enter our company number.
    Can you remove the tax from the payments for us so we can proceed with the premium upgrade?
    Best,
    AA

Viewing 1 replies (of 1 total)
  • Abdullah Al Noman Prince

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math Support today.

    Please note that the taxes depends on the country you buy from.
    https://fastspring.com/consumer-support/#vat-tax-questions

    You can get in touch with our payment provider, FastSpring, and they will assist you with that.

    You can contact FastSpring via s******@f*************.

    Hope this helps you. Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘VAT validation’ is closed to new replies.