VAT Number

#925550
  • Resolved Paul Wolff

    1 year ago

    Rank Math free
    Content AI Starter

    Hi,
    I just bought RankMath Pro but forgot to type in my VAT number (because I only saw after hitting the submit button…).

    So, if possible, please do either

    1. refund my transaction and charge me without added VAT or
    2. or cancel my subscription and re-subscribe me or mail once completed..

    Thanks from Berlin and sorry for the back and forth… 

    Best,
    Paul

Viewing 3 replies - 1 through 3 (of 3 total)
  • Great

    1 year ago

    Hello,

    Thank you for contacting the support.

    The rest of the amount above the price displayed on our website is added as a tax. We do not have any control over that as that is charged by your government.

    You can read more about the same here:
    https://rankmath.com/kb/why-does-rank-math-charge-vat-and-gst/

    Since you have a valid tax ID (VAT, GST, etc.), then please get in touch with FastSpring (our payment processor) to get a refund on your taxes:
    https://fastspring.com/question-a-charge/#vat-tax-questions ( Request Tax or VAT Refund )
    s******@f*************

    Hope that helps.

    Paul Wolff

    1 year ago

    Rank Math free
    Content AI Starter

    Thx for your response, I have contacted FastSpring to resolve my question.

    Best,
    Paul

    Reinelle

    1 year ago

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

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