VAT

#1080970
  • Resolved Faisal

    1 month, 3 weeks ago

    Rank Math pro

    Hello, I am entering my VAT number for my business in Europe, however, I get the message that it’s not being validated. I don’t get the option of selecting a different region. Please advise.

    THanks
    Faisal

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with entering your VAT number. If you are not seeing the option to select a different region, it may be due to a Proxy or VPN service being enabled on your computer. Please try disabling any such services and then refresh the checkout page.

    Once you have done that, navigate to the top-right corner of the checkout page and click the Region / Language dropdown menu. From there, select the region and country where your business is registered, and then try entering your VAT ID again.

    If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    Why Does Rank Math Charge VAT/GST? » Rank Math

    Rakibuzzaman Siam

    1 month, 3 weeks ago

    Hello,

    You can select the correct country in the top right corner.

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    3 weeks, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘VAT’ is closed to new replies.