Value in property “reviewCount” must be positive

#265101
  • Resolved Shubh Wedding

    4 years, 2 months ago

    Rank Math free

    Hi Team,

    Is there any way I can hide reviewCount in case if there is no review. If there is any review then the error is not occured.

    If there is no review then I am getting error as per screenshot https://prnt.sc/#google_vignette

    Could you please asssit?

    Ref. URL which are affected with above error:
    https://shubh-wedding.com/listing/bangalore/bridal-wear/gown-town/
    https://shubh-wedding.com/listing/hyderabad/bridal-makeup-artists/south-indian-bridal-makeup/
    https://shubh-wedding.com/listing/jodhpur/wedding-photographers/ak-lucky-studio/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shubh Wedding

    4 years, 2 months ago

    Rank Math free

    Hi Team,

    Could you please reply?

    Best Regards,

    Shubh Wedding

    4 years, 2 months ago

    Rank Math free

    Error is as per attached screenshot https://prnt.sc/#google_vignette

    Jeremy

    4 years, 2 months ago

    Hello,

    Thank you for contacting the support and we are deeply sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    The pages you mentioned doesn’t seem to contain any schema that involves reviewCount. The reviewCount is part of the aggregateRating property which also part of supported schemas. https://rankmath.com/kb/review-schema/

    If your page has a reviewCount error, then there must be a plugin or your current theme that might be conflicting with it. To determine that, please follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please share the affected URL since the URLs you sent don’t have this error. Also, the screenshot link you shared is not valid.

    Looking forward to helping you with this one. Thank you.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Value in property “reviewCount” must be positive’ is closed to new replies.