Validation of Site Map Error

#95334
  • Resolved Intelprise

    3 years, 11 months ago

    Rank Math free

    I see the sitemap index is there at my site as sitemap_index.xml. However, the XML Validation Results show below error:

    “Incorrect http header content-type: “text/html; charset=UTF-8” (expected: “application/xml”)”

    address to my sitemap : https://intelprise.com/sitemap_index.xml

    I have tried save permalinks and sitemaps settings as well as deactivate plugin one by one but issue still exists. Please kindly HELP!

    Many thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sajid Khan

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We are unable to login your site, and getting this:

    Looking forward to helping you. Thank you.

    ​​​​​​​

    • This reply was modified 3 years, 11 months ago by Sajid Khan.
    Intelprise

    3 years, 11 months ago

    Rank Math free

    Thank you for your attempt. I’ve turned off wordfence temporarily so that you may come in and take a look. Go ahead and try again. Once again, many thanks!

    Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    I was able to replicate your issue.

    We may have to deactivate some of your plugins and switch your theme to a default one to try and find the root cause of this issue. To avoid affecting your live site, please create a staging site and share the access with us in the sensitive section.

    Since you have cloudfare cache enabled on your site, please add rules to ensure your sitemaps are not being cached.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Validation of Site Map Error’ is closed to new replies.