Using Google Analytics 4 Property With Rank Math Analytics

#1035542
  • Resolved 김소영

    4 months, 2 weeks ago

    Rank Math free

    Hello, I wish your company prosperity.

    I run a wordpress (blog) site.

    The account is not active in the Analytics tab of Rank Math Pro settings within WordPress and cannot proceed.

    After selecting “Create new GA4 Property” of the attribute, I am having a hard time because there is no response even if I wait until it is loaded.

    I’d appreciate your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the Analytics tab in Rank Math Pro settings. It sounds like there may be a technical issue preventing the creation of a new GA4 property.

    Here are a few steps you can try to troubleshoot this issue:

    1. Check Your Internet Connection: Ensure that your internet connection is stable.
    2. Browser Compatibility: Sometimes, switching to a different browser (preferably a Chromium-based browser like Google Chrome) can resolve loading issues.
    3. Clear Cache: Clear your browser cache and cookies, then try again.
    4. Disable Conflicting Plugins: Temporarily disable other plugins to see if there’s a conflict affecting the Rank Math settings.
    5. Check for Updates: Ensure that both WordPress and the Rank Math plugin are updated to their latest versions.

    If the problem persists after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    Using Google Analytics 4 Property With Rank Math Analytics » Rank Math
    How to Install Google Analytics With Rank Math SEO » Rank Math
    Using Google Analytics 4 Property With Rank Math Analytics » Rank Math

    Rakibuzzaman Siam

    4 months, 1 week ago

    Hello,

    Please follow this guide to remove the Rank Math App from your Google account: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    After that, please reconnect your Google account from WP Dashboard > Rank Math > General Settings > Analytics with all the required permissions and see if that works for you.

    However, it looks like you’re currently using the Rank Math PRO plugin on your websites, but the account you used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Using Google Analytics 4 Property With Rank Math Analytics’ is closed to new replies.