Using Elementor – No Option to no-index the Template library

#25855
  • Resolved CDB

    5 years ago

    Rank Math pro
    Content AI Starter

    My site is on Elementor Pro/ Astra – There is no option in Titles/ Meta panel to no-index or hide my Sites Elementor Template library.
    I have updated everything, as per the only item in knowledge base covering this subject.

    The Only Option appearing is for my AE Templates (Anywhere Elementor Templates) This is an add-on to Elementor and NOT my main Templates library. I have set that to No-index/no-follow. (I am not a developer but that is how I understand from your KB things like this should be set.- If I am wrong please let me know)

    I have gotten Spam form submissions Directly from my Contact Form Template. in the library itself! This is not good. I need help, Please. Let me know what you need.
    Also It took me 2 days to find where to actually submit a support ticket- that’s not good either! This form is completely buried!

    • This topic was modified 5 years ago by CDB.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us today.

    I am sorry for the inconvenience while trying to submit the ticket, I will pass on this feedback to our internal team and hopefully some improvements will be made soon.

    In regards to the other issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    CDB

    5 years ago

    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thanks for getting back to us.

    I am afraid that the password that you have shared is not correct. Could you please review it and possibly share a valid password?

    We are looking forward to helping you. Thank you.

    CDB

    5 years ago

    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thanks for getting back to us.

    Everything seems to be configured correctly and the template library is not added to the sitemap.

    I do not think you need to worry about this. If there are any templates that have already been indexed on Google, then you can submit an outdated content removal request to remove them by following these steps: https://support.google.com/websearch/answer/6349986?hl=en

    I hope this info helps. Thank you.

    CDB

    5 years ago

    Rank Math pro
    Content AI Starter

    Thank You for checking that.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Using Elementor – No Option to no-index the Template library’ is closed to new replies.