Hello,
We apologize for the issue you are facing regarding the username change. To proceed with changing your username from ferreirajorge to unloopdigital, please ensure that the new username is available. You can check its availability by copying the following URL into your browser and replacing username with unloopdigital:
`https://rankmath.com/kb/downgrade-plan/
If the browser returns an “Oops! That page can’t be found” error, it means the username is available. In that case, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further in processing your request.
Thank you for raising this concern! We look forward to helping you with your username change.
Sources:
How to Change Your Username in Rank Math » Rank Math
Already checked the availability and it’s available.
Thanks
Hello,
We have made the change for you.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.