Used wrong email account to purchase

#474223
  • Resolved Beauty Contestant
    Rank Math free

    I used the wrong email account my credits will not be applied.
    Please refund my purchase, so I can use the proper linked account.
    My linked account is [moved to sensitive data section] site is Beautycontestants.com

    Thank you
    Robert

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support and bringing your concern to our attention.

    Instead of refunding the credits, you purchased, would you like us to merge this account to the email you mentioned instead? Merging the account will also transfer the credits to the preferred account.

    Let us know if you prefer that way.

    Looking forward to helping you.

    Yes please that would be awesome if you can just merge them into my my already already linked site mentioned above .

    Thank you
    Jeremy

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested. Please check on your end if everything is working as expected.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Used wrong email account to purchase’ is closed to new replies.