URL 301 redirection not working

#371055
  • Resolved Sara Aittaleb
    Rank Math free

    Hello,
    I have an issue with a 301 redirection that’s not working. Please see the image enclosed :

    I tried deleting and recreating the redirection, but it won’t work.

    Thanks for your help!
    Sara

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    It seems you forgot to include the screenshot URL, please share it here or insert it in the Sensitive Data section so we can further help you with your issue.

    Looking forward to helping you on this one.

    Sara Aittaleb
    Rank Math free

    Seemingly I can’t upload the images, is there another way ?
    Thank you !

    Sara Aittaleb
    Rank Math free

    Hi Jeremy,
    Thank you for your response.
    I had a hard time enclosing the URL of the image.
    Here are the links to see the images :
    redirection done properly
    redirection not working

    Hello,

    I’ve checked the redirect, and indeed it is not working.

    Upon investigating, this issue leads to an attachment with the same URL that’s why the redirect is not working since the Redirect Attachments option is enabled on your site.

    To fix this, please reupload the chef-de-projet image with a different file name and let us know if the issue still persists after doing so.

    I hope that helps.

    Thank you.

    Sara Aittaleb
    Rank Math free

    Problem solved, thank you!

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘URL 301 redirection not working’ is closed to new replies.