Hello, I have shared my screencast and one thing I can figure out myself is, I am not getting the same options as are described after creating a Service Account. I should get the option of Create Key option after clicking on the three dots in my Service Account created section. But, I get different options as you can see. Kindly check it asap and do let me know where is the mistake I am doing.
Hello,
You might not have set up the account correctly then.
Please check again and start the process from the start and follow through with the entire video from start to finish.
It is working fine for everyone else so it has to be an issue from your end. Now, we would love to check from our end but that would require access to your Google account and that is not something we ask for lightly.
Thank you.
Hi, which video you are talking about to follow? I have shared my screencast, have you checked it? Can you point out the mistake in that video? Or, there is a Tutorial for setting up this plugin. If yes, then can I have its link?
One more thing I want to ask is, Rank Math Knowledge Base is written a long ago and Indexing API post is not updated from that time to till now. I have seen a couple of YouTube videos for this and they are setting up Credentials also in Google Developer Account, like it is for Web Application and then website domain, email, privacy policy etc. But, on Rank Math it is not mentioned. I was able to create API easily first but now can not by following that knowledge Base guide but still I would give it one more try today.
But, can I follow such video to setup credentials also, officially it is written that we have to do nothing after Console API is enabled and not have to go to credentials.
Hello,
Thanks for getting back to us.
Please follow the following video tutorial, which my colleague also shared, without skipping anything and doing exactly as described here: https://www.youtube.com/watch?v=tEmcwCc73Mc
This video was created very recently and the process remains the same until now.
Hope this helps solve your issue.
I followed the exact again but still no success. Why you can not see my screencast (attached in sensitive data). I followed the exact same way that is explained in the Tutorial but still, I can not figure it out.
Previously, one of your staff members said that it worked when he created API on his own but how is it possible? You did not ask me to add Service Account Email to my Search Console Property as Owner then how did it work?
1. Kindly see my screencast (It is exactly the same as yours)
2. Figure out what is causing the problem.
I was really shocked that your staff member shared a screenshot showing the Plugin was working. I did not even give him access to my Search Console nor did he ask me to add any Service Account Email in my property as Owner. Then how he can claim?
Hi, I am pretty much sure I am creating API Key correctly, I also have shared my screencast doing so. But, recently I found my Error logs, and what I found was related to Plugin fast-indexing-api. I have added that complete error logs in sensitive data. Kindly check it there.
I also have shared a google account, where you can create an API Key by yourself and then can set up the plugin.
Hi, any update here up till now?? Have you checked all things up?
Hello,
For some reason, it was in the drafts again.
No issue, we have published it now and used your new Google logins to create the new credentials and setup Instant Indexing for you.
You can see that it is working fine: https://i.rankmath.com/XabO6n
The issue was with your setup and seems you had not done it correctly.
We have done it for you and now it is all good.
If you need help with anything else, let us know.
Okay, thank you so much. Can you do one more favor for me? If you can point my mistake in my screencast. I followed each and every step that was mentioned in your official tutorial as you can see in the screencast (Shared in sensitive data). Because I have to set up this plugin for my other websites and for sure in the future.
Thanks again!
One more strange thing I noticed is, I did not share my Search Console Property access with you then how is it possible to configure this plugin.
I only shared a Google Account but that account is not associated with my Search Console Property. How is it possible? And, despite this, the plugin is working fine.
The email added to my property as the owner is (*********@copper-poet-274607.iam.gserviceaccount.com) but one in API Key is (*******@euphoric-truth-306709.iam.gserviceaccount.com). Both are completely different emails.
Hello,
It is hard to tell where you did the mistake because we did not have access to your old Google account.
We had to re-verify your website using the new account as well by entering the new verification code at WordPress Dashboard > Rank Math > General Settings > Webmaster tools.
We followed the exact same instructions we have showcased in the video we shared with you. We did not do even a single step extra or difference from that (apart from verifying your website using the new Google account you shared)
We glad that it is working fine now. For future setups, you can check the video we shared.
Hey, if it isn’t too much to ask for – would you mind leaving us a review here?
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
It only takes a couple of minutes but helps us tremendously.
It would mean so much to us.
Thank you.
