## URGENT support ## !!!!!

#863482
  • Resolved Wellinton Santos

    4 months ago

    Rank Math free

    FUI TESTAR O RANK MACTH COM CREDITO DO NADA CLIQUEI EM GERA TITULOS E JA SUMIU TODOS E TO DEVENDO AINDA. NAO DEU NEM PRA SENTIR A FERRAMENTA COM O CREDITO FORNECIDO !

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months ago

    Hello,

    We apologize for the issue you are facing with your Content AI credits. It sounds frustrating to have lost your credits without being able to test the tool properly.

    Please ensure that you are logged into the correct account that you used to purchase the Content AI credits. You can check your remaining credits by going to your Rank Math account and navigating to Rank Math > Account > Website or by visiting this URL: My Account – Websites.

    If the credit count appears correct but is not reflecting on your website, please try disconnecting and reconnecting your Rank Math account in your WordPress admin area by going to Rank Math > Dashboard > Help. Here are the steps:

    1. Disconnect your account:
      Disconnect
    2. Reconnect your account:
      Reconnect
    3. Refresh the credits count in your Content AI:
      Refresh Credits

    After following these steps, check again to see if your credits are updated. If you still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention, and we hope to resolve it quickly for you!

    Princess

    3 months, 3 weeks ago

    Hello,

    Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.

    We can see that the Content AI credits in your account has been consumed. It will refresh/reset on September 19, 2024.

    If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.

    RankBot

    2 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘## URGENT support ## !!!!!’ is closed to new replies.