URGENT! Social Media Image not working

#95454
  • Resolved Viana Boenzli

    3 years, 11 months ago

    Rank Math free

    Hello. I’m sorry, but this is urgent. I’m publishing my very first sponsored article tomorrow, Wednesday 10/21/20, and when I click on the Add Image button on both Facebook and Twitter under the Social tab, absolutely nothing happens. I’m using Gutenberg editor on WordPress. I’ve optimized images for these social media platforms and I need it to work. This article is so important!

    Thank you,
    Viana Boenzli
    m************@g********

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sajid Khan

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We are working on this issue, it will be fixed in next update.

    For now, you can rollback to an older version following this tutorial
    https://rankmath.com/kb/version-control/#a-how-to-rollback-rank-math-to-a-previous-version

    Hope that helps. Thank you.

    Rank Math

    3 years, 10 months ago

    Hello,

    Hope you are doing well.

    We fixed the issue in the most recent update. Can you please update to the latest version and let us know if you are still experiencing the issue?

    You can open a new support ticket.

    Please do clear the cache of your website, server-side, & browser is there’s anything unusual.

    We appreciate your patience and understanding in this matter.
    ​
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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