Urgent: Request for My subscriptions

Hello,

We apologize for the issue you are facing with your subscription. It seems that your website may not be connected to your Rank Math account, which could be why you’re seeing the message about no subscriptions.

To check if your website is connected, please follow these steps:

1. Log in to your Rank Math account.
2. Navigate to the Websites section.
3. If you see a message stating No connected websites found, you will need to reconnect your website.

To do this:

• Go to your WordPress Dashboard → Rank Math SEO → Dashboard → Help.
• If it shows Connected, choose Disconnect Account and then reconnect by clicking Connect Now.
• Select the correct Rank Math account associated with your PRO license and click OK, ACTIVATE NOW.

Once your website is successfully connected, you should see the status updated in your Rank Math account.

If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention!

Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math

Hello,

The subscription you have is Content AI.

You can also see it on your account dashboard:
https://rankmath.com/my-account/subscriptions/?tab=cai-subscription

Please follow this guide to connect your account properly:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

Looking forward to helping you.

Hello,

Since your old subscription failed to renew automatically after it expired, you will have to purchase a new subscription from https://rankmath.com/pricing/

Do you want us to refund the Content AI subscription you currently have?

We look forward to hearing back from you.

Thank you.