Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share some of the affected product URLs so we can check and investigate further.
We really look forward to helping you.
This is what it shows in google merchant:
title
Succulent Plants – Value Bundle (3 Plants)
id
succulent-plants-value-bundle-3-plants
price
AED 89.97
availability
in stock
condition
new
description
This Bundle includes: ZZ Plant (Zamioculcas Zamiifolia) – 40 CM Jade Plant (Crassula Ovata) – 15 CM Snake Plant (Sansevieria Trifasciata) – 30 CM (Flowering plants only blossom naturally in their respective seasons. Fruit-bearing plants only produce fruits naturally during their growing seasons. All plants are sold in generic nursery pots, and may naturally vary in colors/sizes from the exact images illustrated above.)
image link: https://gardensouq.com/product/succulent-plants-value-bundle-3-plants/
link: https://gardensouq.com/product/succulent-plants-value-bundle-3-plants/
You can see how image link has become as link but in the wp I see this:
Permalink: https://gardensouq.com/product/succulent-plants-value-bundle-3-plants/
Now in the image section when I open the image:
Title: Succulent Plants – Value Bundle (3 Plants) [ZZ Plant, Jade Plant, Snake Plant] (1) – ©Gardensouq.com™
Alt text: Succulent Plants – Value Bundle (3 Plants) [ZZ Plant, Jade Plant, Snake Plant] (1) – ©Gardensouq.com™
File Url: https://gardensouq.com/wp-content/uploads/2021/03/Succulent-Plants-–-Value-Bundle-3-Plants-ZZ-Plant-Jade-Plant-Snake-Plant-1-©Gardensouq.com™.jpg
Hello,
Thanks for getting back.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Please tell me another way to send you the data that you want to access I could send you screenshots of all the files you want to access.
I can also send you screenshot of all the settings in rank math.
Please get back to me its really important and urgent since I downloaded rank my ranking is dropping as well on google and the merchant is loosing almost all the products now
Hello,
Thank you for the update, and sorry for the delay.
Since you have mentioned that your image links became URL, could you please check if the Redirect Attachments option is enabled in Rank Math > General Settings > Links?
Please also go through these requirements: https://support.google.com/merchants/answer/6324350 to make sure your images meet each of them.
If they are all good, please go through the instructions here: https://support.google.com/merchants/answer/6240184?hl=en#zippy= to check and ensure the product s have the required image link along with the additional link.
I hope that helps. Thank you, and looking forward to your update.
Hello yes its enabled, should it be not enabled?
Hello,
We usually recommend enabling that but if your website heavily relies on attachments, that option must be disabled for the attachments to work correctly. It is not SEO-friendly to do that but there is no other option for your particular website.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello, will this help fix the url images?
I have gone through the links that you send but it doesn’t help in my case as I explained earlier all my image url are changed after downloading rm. I will paste what I had written above but before that I checked google console and 400 products are now showing errors, these are highlighted in all the errors:
“Product”,”sku”:”TC-RWS3″,”name”:”Tilak Terracotta Round Pot”,”description”:”Terracota pot Product Code :\u00a0TC-RWS3G Available in 3 Sizes L: 42×37 cm M: 34×31 cm S:27×25 cm “,”releaseDate”:”2020-05-11T16:48:53+04:00″,”brand”:{“@type”:”Brand”,”name”:”Flower Planter”},”category”:”Pots & Planters”,”mainEntityOfPage”:{“@id”:”https://gardensouq.com/product/tilak-terracotta-round-pot/#webpage”},”color”:”Green, Red, White”,”@id”:”https://gardensouq.com/product/tilak-terracotta-round-pot/#richSnippet”,”image”:{“@id”:”https://gardensouq.com/product/tilak-terracotta-round-pot/#primaryImage”}}
sorry this part of the above msg was for support staff (Reinelle) “I have gone through the links that you send but it doesn’t help in my case as I explained earlier all my image url are changed after downloading rm.”
The msg after that is for support staff Uzair:
will disabling attachments will it help fix the url images link? Also how does that affect seo?
Also I checked google console and 400 products are now showing errors, these are highlighted in all the errors:
“Product”,”sku”:”TC-RWS3″,”name”:”Tilak Terracotta Round Pot”,”description”:”Terracota pot Product Code :\u00a0TC-RWS3G Available in 3 Sizes L: 42×37 cm M: 34×31 cm S:27×25 cm “,”releaseDate”:”2020-05-11T16:48:53+04:00″,”brand”:{“@type”:”Brand”,”name”:”Flower Planter”},”category”:”Pots & Planters”,”mainEntityOfPage”:{“@id”:”https://gardensouq.com/product/tilak-terracotta-round-pot/#webpage”},”color”:”Green, Red, White”,”@id”:”https://gardensouq.com/product/tilak-terracotta-round-pot/#richSnippet”,”image”:{“@id”:”https://gardensouq.com/product/tilak-terracotta-round-pot/#primaryImage”}}
Hello,
Thank you for the update, and sorry for the delay.
If you choose not to redirect the WordPress attachment pages then it will have a bad impact on SEO. For example, if you create a post with two images in it. Then WordPress will automatically create three URLs, two for the images, and one for the original post. You can check this link for more information:
https://rankmath.com/kb/should-you-redirect-attachments/
Could you please try disabling that option and check again your products in Google? Please let us know if the issue still persists after Google recrawls your products.
I hope that helps.
Thank you.
1.Hello, I had closed the attachment option and recrawled from google merchant account but still had the error of showing image link as the pages url.
2.Also I just wanted to clarify I do not have posts just products and pages does attachment have impact on these?
3.Is there another setting I should close? for the crawler to work properly without making the products images url into page url?
4.Also fyi I download import export product plugin and when I downloaded all products in the download the image link was perfect for all products so it has to do with some rank math setting that when google crawls it redirect those images to be downloaded as page url. All my products are still disapproved!!
Hello,
Thank you for following up, and sorry for the delay.
I’ve checked again your product in Google’s Rich results test, and it seems that the image URL is already added.
However, we are getting access denied upon viewing that URL. Please verify your Cloudflare settings to make sure it doesn’t get blocked as well from Google bots.
Please let us know how this goes.
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
