Urgent: Missing Content AI Credits

#1024233
  • Resolved Julie

    5 months, 1 week ago

    Rank Math free
    Content AI Creator

    Hello Rank Math Support,

    I hope this message finds you well. I am writing to report an issue with my Content AI credits. Yesterday, I had thousands of credits available, but today, they have all disappeared.

    My Rank Math username is julie-7344. Here are my details:

    API Key: 4bbd1bdeda64a65266206df1365eb83b
    Email Address: j****@j***************
    I have followed the suggestions provided by your AI, including disconnecting and reconnecting the plugin and checking my website. Unfortunately, it shows that there are no connected websites found.

    I truly appreciate your support in resolving this issue.

    Sincerely, Julie Doherty

    Website: juliedoherty.net
    Email: j****@j***************

Viewing 3 replies - 1 through 3 (of 3 total)
  • Julie

    5 months ago

    Rank Math free
    Content AI Creator

    Hello Rank Math Support,

    I am a concerned that I haven’t received a confirmation on receipt of my previous ticket or a reply.
    I appreciate a speedy response to this issue please.

    I probably don’t need to do this but here is a copy of the reported issue.

    Hello Rank Math Support,

    I hope this message finds you well. I am writing to report an issue with my Content AI credits. Yesterday, I had thousands of credits available, but today, they have all disappeared.

    My Rank Math username is julie-7344. Here are my details:

    API Key: 4bbd1bdeda64a65266206df1365eb83b
    Email Address: j****@j***************
    I have followed the suggestions provided by your AI, including disconnecting and reconnecting the plugin and checking my website. Unfortunately, it shows that there are no connected websites found.

    I truly appreciate your support in resolving this issue.

    Sincerely, Julie Doherty

    Website: juliedoherty.net
    Email: j****@j***************

    Julie

    5 months ago

    Rank Math free
    Content AI Creator

    Hello RankMath Support,

    I wanted to update you on my previous enquiries. After some investigation within the admin area of my website, I managed to restore the link to my website through the Rank Math settings.

    Upon restoring the link, my credits have also been restored.

    I apologize for any inconvenience my earlier enquiries may have caused.

    Thank you for your understanding and support.

    Sincerely, Julie Doherty

    Website: juliedoherty.net
    Email: j****@j***************

    Reinelle

    5 months ago

    Hello,

    We’re glad that this issue is already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Urgent: Missing Content AI Credits’ is closed to new replies.