Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.
Could you please try deleting the plugin and install it again?
It is completely safe, and you will not lose any data.
Looking forward to helping you. Thank you.
Hi,
I was trying to debug on your site and looks like it crashed site again, as I don’t have access to FTP, I am unable to restore it.
Could you please share FTP details?
Thank you.
Please check on sensitive data.
Please note that I have deactivated the plugin and enabled access to WP back end. This was the error – sensitive data.
FTP details are not working, could you please confirm?
Thank you.
Details are correct – I can give cyber panel access if you wish?
Hello,
Sorry for any inconvenience that might have been caused due to that.
It seems like new tables are not getting created in the Database.
Please follow these steps to fix the issue:
1. Take a complete backup of your website
2. Install this plugin: https://wordpress.org/plugins/code-snippets/
3. Head over to the Snippets menu in the left sidebar and click Add New https://i.rankmath.com/YucUZS
4. Give that post any name and copy the below code in the Code field
add_action(
'init',
function() {
delete_option( 'schema-ActionScheduler_StoreSchema' );
},
);
5. Select ‘Only run in administration area’ option and click the Save and Activate button https://i.rankmath.com/D9iOGH
6. Open WordPress Dashboard in a new window
7. Then deactivate recently created snippet from here https://i.rankmath.com/1k8KcX
8. Then activate the Rank Math plugin again
If that doesn’t help, we might need to take a closer look at the settings
We really look forward to helping you.
This appears to have fixed the issue
I am super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
