Hello,
Thank you for reaching out to us. I’m sorry to hear about the issue you’re facing after uploading the Rank Math plugin.
To resolve this, please follow these steps:
- Log in to your WordPress admin panel.
- Navigate to Rank Math > Dashboard > Help.
- Disconnect your Rank Math account.
- Reconnect your Rank Math account by following the steps provided in the screenshot below:


After reconnecting your Rank Math account, please visit your Content AI section and refresh the credits count as shown in the screenshot below:

This should help sync your account properly and display the correct credits and additional features on your website theninedirections.com.
If you encounter any further issues or need additional assistance, please feel free to let us know. We’re here to help!
Sources:
Installing Rank Math Plugin Through the WordPress Admin Panel
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Install Rank Math Using an FTP Client on Your WordPress Website
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that you don’t need to install any plugins to use the Content AI subscription. However, we’ve already replied to your other ticket on this issue. Please refer to this ticket:
https://support.rankmath.com/ticket/content-ai-plan-not-visible/?view=all
We are closing this ticket to avoid duplicate replies.
Looking forward to helping you there.
Thank you.