Upgrading my package

#1003780
  • Rick Levy
    Rank Math free
    Content AI Creator

    If I upgrade my AI content package, can I downgrade it if I don’t need the extra credits?

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  • Hello, we apologize for the issue you are facing regarding your subscription. Currently, downgrading your Rank Math or Content AI plan is not possible. If you wish to downgrade, we would need to process a refund for your current subscription, and then you can purchase a new subscription based on your requirements.

    If you would like us to process your refund or have any further questions, please let us know! Thank you for raising this concern.

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rick Levy
    Rank Math free
    Content AI Creator

    No you are misunderstanding what I asked. If I upgrade to a new subscription, will I be able to go back to my current subscription later?

    Hello,

    Thank you so much for getting in touch.

    Downgrading the plan is not possible at the moment. You can cancel your upgraded subscription and purchase the wanted plan once the upgraded license expires. You can follow the steps illustrated in this tutorial to cancel your subscription:
    https://rankmath.com/kb/cancel-subscription/

    This way you won’t be charged automatically on your next renewal date. And when your plan expires, you can then repurchase the wanted subscription from here https://rankmath.com/content-ai/#pricing

    Hope that helps.

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