Upgraded to the latest rank math version and it is no longer loading

#1051075
  • Resolved DA0926

    4 months, 1 week ago

    Rank Math free

    I am using Rank Math with Elementor and Elementor Pro v3.29.2
    Wordpress Version: 6.8.1

    As of the latest update I cannot create a new page (blank) and the SEO tab in existing pages doesnt work.

    The Rankmath dashboard also is blank apart from the title and shows:

    Uncaught Error: You tried to opt-in to unstable APIs without confirming you know the consequences. This feature is only for JavaScript modules shipped with WordPress core. Please do not use it in plugins and themes as the unstable APIs will removed without a warning. If you ignore this error and depend on unstable features, your product will inevitably break on the next WordPress release.
    at t (private-apis.min.js?ver=0f8478f1ba7e0eea562b:2:1961)
    at components.min.js?ver=336a01176fa8097fbf37:55:105663
    at components.min.js?ver=336a01176fa8097fbf37:55:107455
    at components.min.js?ver=336a01176fa8097fbf37:55:107497Understand this error
    hook.js:608 TypeError: Cannot read properties of undefined (reading 'TabPanel')
    at TabPanel (components.js?ver=1.0.246:1:150865)
    at ht (react-dom.min.js?ver=18.3.1.1:10:45677)
    at Qs (react-dom.min.js?ver=18.3.1.1:10:120133)
    at wl (react-dom.min.js?ver=18.3.1.1:10:88341)
    at bl (react-dom.min.js?ver=18.3.1.1:10:88269)
    at yl (react-dom.min.js?ver=18.3.1.1:10:88132)
    at il (react-dom.min.js?ver=18.3.1.1:10:84984)
    at ol (react-dom.min.js?ver=18.3.1.1:10:83542)
    at v (react.min.js?ver=18.3.1.1:10:3388)
    at MessagePort.fe (react.min.js?ver=18.3.1.1:10:5617)
    overrideMethod @ hook.js:608Understand this error
    react-dom.min.js?ver=18.3.1.1:10 Uncaught TypeError: Cannot read properties of undefined (reading 'TabPanel')
    at TabPanel (components.js?ver=1.0.246:1:150865)
    at ht (react-dom.min.js?ver=18.3.1.1:10:45677)
    at Qs (react-dom.min.js?ver=18.3.1.1:10:120133)
    at wl (react-dom.min.js?ver=18.3.1.1:10:88341)
    at bl (react-dom.min.js?ver=18.3.1.1:10:88269)
    at yl (react-dom.min.js?ver=18.3.1.1:10:88132)
    at il (react-dom.min.js?ver=18.3.1.1:10:84984)
    at ol (react-dom.min.js?ver=18.3.1.1:10:83542)
    at v (react.min.js?ver=18.3.1.1:10:3388)
    at MessagePort.fe (react.min.js?ver=18.3.1.1:10:5617)

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with Rank Math after the latest update. It seems like there might be a conflict with the current version of Elementor or a JavaScript error that is affecting the functionality of the plugin.

    Here are a few steps you can take to troubleshoot this issue:

    1. Clear Cache: Make sure to clear your browser cache and any caching plugins you may have on your site.

    2. Check for Plugin Conflicts: Temporarily deactivate other plugins to see if there is a conflict causing the issue. If Rank Math works after deactivating other plugins, reactivate them one by one to identify the conflicting plugin.

    3. Update Elementor: Ensure that you are using the latest version of Elementor and Elementor Pro. Sometimes, compatibility issues arise from outdated versions.

    4. Reinstall Rank Math: You can try reinstalling Rank Math. First, deactivate and delete the plugin, then reinstall it from your WordPress dashboard or download it from your Rank Math account area.

    5. Check for JavaScript Errors: The error message you provided indicates a JavaScript issue. You can check the console in your browser’s developer tools for any additional errors that might provide more context.

    If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    DA0926

    4 months, 1 week ago

    Rank Math free

    Yes i need further assistance thank you

    Jeremy

    4 months, 1 week ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    This may be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Upgraded to the latest rank math version and it is no longer loading’ is closed to new replies.