Upgraded to RankMath Pro but now I can’t see my subscription

#929995
  • Resolved Jessica Cobb

    1 year ago

    Rank Math free

    I upgraded to RankMath Pro but now I am unable to see this subscription. When I received the confirmation email from you after my purchase the email address you listed was incorrect.I just want to get the pro version activated on my WordPress site. Please help.

Viewing 1 replies (of 1 total)
  • Adetayo

    1 year ago

    Hello,

    Thank you for contacting Rank Math support.

    Unfortunately, there is no active subscription on this account you are using to contact us.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Upgraded to RankMath Pro but now I can’t see my subscription’ is closed to new replies.