Upgraded Subscription Not Appearing

#544518
  • Resolved Erik Udahl

    2 years, 9 months ago

    Rank Math free

    I previously purchased the RankMath Pro/Upgraded version and I no longer see it on my account. It was ~$60. I’m being prompted to upgrade/purchase another subscription.

Viewing 1 replies (of 1 total)
  • Uzair

    2 years, 9 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Upgraded Subscription Not Appearing’ is closed to new replies.