Upgraded but subscription is not showing

#489323
  • Resolved Brac Wardlaw

    1 year, 11 months ago

    Rank Math free

    I just reactivated my subscription and got the payment confirming however, that subscription is not showing up in my account. It shows I have no active subscription.

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    1 year, 11 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see the Agency badge is already showing next to your account. Which means, the subscription is already activated.

    In order to upgrade your account to PRO/Agency on your WordPress website, please follow the guide below:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Upgraded but subscription is not showing’ is closed to new replies.