Hello,
We apologize for the confusion regarding your billing when upgrading from the PRO to the Business plan. When you upgrade your subscription, you will receive an invoice that reflects the full amount for the Business plan, not just the upgrade cost. The charges are calculated on a pro-rata basis, meaning you will be billed for the difference amount for the remaining months in your active subscription.
If you need further assistance or have more questions about your invoice, feel free to reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How To Upgrade Your Rank Math PRO Subscription » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you so much for getting in touch.
Rank Math’s subscription and Content AI plans are subscription-based and are billed annually (exclusive of VAT).
We provide a payment invoice for each transaction.
When you are ready, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
You can read FAQ’s and purchase AI credits here: https://rankmath.com/content-ai/
Hope that helps. If there’s anything else we can help you with, please let us know.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.