Upgrade Not Associated

#185729
  • Resolved Kevin
    Rank Math free

    I just upgraded to Pro.
    Order ID: RANKMATH210421-4121-21133
    Paid In Full: Apr 21, 2021

    My RankMath account does not reflect it, nor does the WP plugin.

    How do I get it all working now?

    Kevin

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm that you have installed the PRO plugin? If not yet, you may follow this video guide to get started with the PRO plugin.

    After installing the Rank Math PRO plugin, do make sure you have properly activated the plugin using your paid account. You may head over to your WordPress Dashboard > Rank Math > Help and see if you are connected.
    connected

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Upgrade Not Associated’ is closed to new replies.