Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a different credit card instead.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
P.S. Please send a screencast link on the sensitive data section as well if the issue persists. You can use a tool like Loom.com to record what you see on your screen.
Looking forward to helping you.
Thank you.
I would prefer to use our Company PayPal. I’ll try again.
Hello,
Let us know how this goes.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.
Looking forward to your update. We are always here to assist you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
