Upgrade

#915860
  • Resolved Raven Bhutan

    1 year ago

    Rank Math free

    Your PRO upgradation shows US$4.99 per month, but when I was about to make a payment, it is charging me @US$6.99

    Kindly let me know.

    Deepak.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ike

    1 year ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    Our Black Friday offer for the Rank Math PRO subscription is $6.99/month billed annually(exclusive of VAT).

    It seems you are referring to the pricing for the Content AI subscription which is a different product.

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Raven Bhutan

    1 year ago

    Rank Math free

    No! You are wrong.

    I have also escalated this to the support team via screenshot.

    https://rankmath.com/offer/

    Deepak.

    Miguel

    1 year ago

    Hello,

    We just logged in as your user on our platform and we can see that the offer is active for this account:
    Offer

    The only way you could see a value different than that is if you are accessing the page while logged in to an account that already has the PRO account and that is the intended behavior as the offer is only for users without a subscription already.

    Thank you.

    RankBot

    11 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Upgrade’ is closed to new replies.