also the web login doesnt show my website
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share some screenshots of the issue in upgrading to further check? You can add them in the sensitive data section.

It is completely secure, and only our support staff has access to that section.
For your website to show in your Rank Math account, please navigate to Rank Math > Dashboard > Help then click Connect Now

I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.