Updating a plugin

#389227
  • Resolved andreiru
    Rank Math free

    Hello,

    I was on the paid version of the plugin but then didn’t extend the contract – I’m getting notifications of newer version of the plugin but it won’t update. Am I unable to update it until I start paying again for it please? Many thanks.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    To update the PRO plugin, you need to have an active subscription. As your subscription is already expired, you will not be able to update the PRO plugin.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Updating a plugin’ is closed to new replies.