Updated Articles Cached with old content

#25187
  • Resolved Scott McClellan
    Rank Math free

    We are troubleshooting an issue and trying to weed out all possibilities, so I am reaching out in case this is something Rankmath is familiar with. We are experiencing an issue where an article is updated, however, the preview differs from the actual article and occasionally the older version of the article is loaded.

    Could this be related to RM transients? Is there a way to disable transients in RM?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I don’t think that this is related to Rank Math but rather your caching and revision system. Does this issue replicate when you purge your cache?

    Please note that you can also delete Rank Math transients by heading over to Dashboard > Rank Math > Status & Tools > Tools > Remove Rank Math Transients

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Scott McClellan
    Rank Math free

    Thank you for your help, Michael! Purging our cache does not fix the problem. We will continue digging.

    Todd
    Rank Math free

    Hello,

    It is always a good idea to start looking for the issue by following this health check on your website.

    Can you please follow this troubleshooting guide?
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Instead of keeping only Rank Math active, disable all plugins and then try enabling them one by one in the troubleshooting mode.

    You will quickly find which plugin/theme is causing it or even if it caused by a theme/plugin in the first place.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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