Update VAT not possible

#951106
  • Resolved Dominique de Kort
    Rank Math pro

    hi!

    My VAT is still Dutch, it needs to be updated to my Norwegian AS.
    It doesn’t allow me to update it.

    Could you update it to: 933217507MVA

    Thanks,
    Dominique

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with updating your VAT information. Unfortunately, we cannot make changes to your VAT details directly. To update your invoice with the correct VAT information, you will need to contact our reseller, FastSpring Consumer Support.

    Here’s how you can do it:

    1. Go to the FastSpring Consumer Support page.
    2. Select Billing Information as the topic and Billing Info Update in the Category.
    3. Fill in all the required details, including your new VAT ID: 933217507MVA, and then click on Submit.

    If you have any further questions or need assistance, please feel free to reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Why Does Rank Math Charge VAT/GST? » Rank Math
    How to Get a VAT/GST Refund from Rank Math » Rank Math

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    VAT information is controlled by our payment provider, FastSpring and only they can make adjustments to this data.

    Please get in touch with them via this form to get assistance in changing the data of the invoice: https://fastspring.com/consumer-support-form/

    Or via this email address: s******@f*************

    Please don’t hesitate to let us know if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Update VAT not possible’ is closed to new replies.